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Title
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Client Services Specialist
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Posting Date
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8/24/07
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Job Code
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CSS-FIT/VACARES
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TAP Department
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Families in Transition/Virginia Cares
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Location
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Roanoke, Virginia
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Job Category
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Temporary Full-time
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Respond by
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OPEN UNTIL FILLED
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Purpose
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Coordinate and facilitate services for participants
within the VA Cares program. Collaborate with other TAP programs,
Department of Corrections, Probation and Parole and Institutional services.
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Education Requirements
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Any combination of education and experience equivalent to an Associates
Degree from an accredited college. |
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Responsibilities
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Assist with the recruitment, orientation, and enrollment of
eligible clients via outreach methods and referrals.
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Conduct intakes for clients, compiles participant
files, and schedule orientation and support groups.
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Document all program activities, including
individual participant files, referrals and referral outcomes, and
prepares timely program and participant reports as required by Program
Manager and funding sources.
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Conduct follow-up which may include home visits to
track participants needs and progress.
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Attend meetings with other service providers and
staff to receive and/or provide information regarding ex-offender
participants.
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Assist with support group and other meetings as
needed.
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Provide program advocacy in court and provide legal
resources for participants.
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Enter necessary data in Octopi.
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Facilitate support groups utilizing approved
curriculums for VA CARES and to plan, design, and implement special
activities and events for participants.
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Attend training as deemed necessary by the
Program Manager and Director.
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Other responsibilities as assigned by Program
Manager.
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Knowledge,
Skills and Abilities
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Knowledge of low-income, offender and ex-offender issues.
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Counseling, collaborative development, public presentation and
relationship building skill required.
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Experience in working with low-income participants.
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Knowledge of different services and organizations in the Roanoke Valley.
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Excellent written and oral communication skills required.
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Ability to prepare reports, and maintain accurate program records.
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Computer literacy, especially in Microsoft Word and Excel.
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Must
have exceptional organizational skills.
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Special
Requirements
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·
Must have valid VA driver's license and own transportation.
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Salary
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$9.00 to
$12.00/hour
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Safety Sensitive Position
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Yes
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E-mail Resume
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jobs@tapintohope.org
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Contact Address
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TAP
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Attention:
Job Code CSS-FIT/VACARES
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145 W. Campbell Ave S.W.;
P.O. Box 2868
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Roanoke, Virginia
24001
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Contact Fax
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540-345-1944
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