Search TAP

Click here to find out what's happening at TAP right now!

What is the Total Action for Progress Housing Counseling Program?

The Housing Counseling program is designed to assist first-time home buyers with purchasing a home and to help present homeowners who are in danger of losing their homes to foreclosure.

Our program offers many primary services, including:

  • First-time Homebuyers Education Workshop
  • Pre-purchase Counseling
  • Mortgage Default Counseling
  • Refinancing Assistance

What areas does this program serve?

Housing Counseling services are available to residents in the counties of Alleghany, Bath, Botetourt, Craig, Franklin, Roanoke, and Rockbridge, and the cities of Buena Vista, Covington, Lexington, Roanoke, and Salem.

Is there a cost for this program?

There are no costs to qualifying clientele. Clients who receive home mortgage loans are responsible for servicing their debt.

How can I access services?

The Financial Services Housing Counseling office is located on 302 2nd Street. S.W, downtown Roanoke, Virginia. Our hours of operation are from 8:30 a.m. to 4:30 p.m., Monday through Friday. For more information, please call Charlotte Davis at (540) 283-4917. You may also contact Ms. Davis via email by using the "Contact" button at the bottom of the page.

Clients interested in the free First-time Homebuyers Education Workshop must register here.

Am I eligible for this service?

There are no qualifications for the Homebuyers Education Workshop or default counseling. One-on-one individualized counseling is for any first-time homebuyer whose income is 80% or less of the Area Median Income, according to household size. To find your area median income, click on this link:HUD User. Then click on the "FY 2017 Income Limits Documentation" button. You will be able to enter the city or county in which you live to find your area median income.

Your donations are necessary to make this program possible.

Community Partnerships and Funding

The Housing Counseling Program works with all HUD financial institutions.